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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Fritsche

June 19, 2025

5  out of  5
rating by Michael Fritsche
"Great customer service. Answered all my questions and responded quickly. Great experience."
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Samar Nakhleh

June 19, 2025

5  out of  5
rating by Samar Nakhleh
"I had the pleasure of speaking with Yoana today at the insurance company, and I couldn’t be more impressed with the level of service she provided. She was incredibly professional, kind, and patient throughout the entire call. Yoana took the time to listen to my concerns, answered all my questions clearly, and guided me step by step with great care and attention. Her calm and helpful attitude made a big difference, and I truly appreciated her support. Excellent customer service like this is rare to find—thank you, Yoana for making the process so smooth and pleasant."
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Melissa Westphal

June 12, 2025

5  out of  5
rating by Melissa Westphal
"Great service! Bravo!"
We responded:
"Thank you so much Melissa! "
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Jason Anderson

June 12, 2025

5  out of  5
rating by Jason Anderson
"Most professional experience I've had with an agent. I also saved 200% over my previous major insurance carrier!"
We responded:
"Thank you Jason! We’re so honored to be your Agency! "
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Brenda Thayer

June 12, 2025

5  out of  5
rating by Brenda Thayer
"The best experience I have ever had. Very helpful and knowledgeable. Thank you"
We responded:
"Thank you Brenda! We really appreciate your business. "
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Tara Richardson

June 12, 2025

5  out of  5
rating by Tara Richardson
"Great customer service"
We responded:
"Thank you Tara! We look forward to servicing you! "
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laura bierman

May 22, 2025

5  out of  5
rating by laura bierman
"Thank you."
We responded:
"🙌🏼 welcome aboard! "
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Ashley Lanzone

April 24, 2025

5  out of  5
rating by Ashley Lanzone
"Maks was fantastic! Switching over was so simple, and he made it so easy to follow along with. Gave me as much information as I was willing to listen to, and made sure I was covered in the way *I* wanted to be covered. He was very knowledgeable in every aspect of our conversation and answered any and all of my questions with ease. Rates are amazing too. Overall would highly recommend switching over or at least talking to an agent to find the best coverage for you with State Farm!"
We responded:
"Thank you so much Ashley! Our office really values your business and look forward to working with you! "
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bruce honeyman

April 24, 2025

5  out of  5
rating by bruce honeyman
"I spent over a hour getting a bad quote then this awesome guy calls me out of the blue sets me up saves me 50 bucks a month and does it all in less then ten mins. This man is a machine how he was able to do everything that fast and be nice and helpful at same time is impressive."
We responded:
"Wow what an amazing review Bruce, thank you! Jake is incredible at his job, having him on our team is a real blessing and I’m glad you got to experience working with him! Welcome aboard, we look forward to servicing your insurance needs 🤝🏻"
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Sylvia Rudek

April 11, 2025

5  out of  5
rating by Sylvia Rudek
"Very satisfied for 40+ years. Customer service is superior."
We responded:
"Thank you Sylvia! You are a wonderful client, and State Farm is so lucky to have been blessed with your loyalty over these last 40 years. "
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Donna Kay

April 11, 2025

5  out of  5
rating by Donna Kay
"I like state farm"
We responded:
"Thank you Donna! We do too ❤️🤍"
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Deena Ciavarella

April 11, 2025

5  out of  5
rating by Deena Ciavarella
"Always so friendly and helpful!"
We responded:
"Thanks Deena! You have been loyal to us since day one, we don’t take that for granted and feel very fortunate to have you as our client. "
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Bobbie Bobzien

March 28, 2025

5  out of  5
rating by Bobbie Bobzien
"I’d been looking to switch from Shelter for quite a while some time but when doing the “Get your Quote” intro they always want your info but as soon as you see phone number they are going to call and hassle you! I don’t have time for that. I gave my info and I actually for the first time ever I got a quote from him! I switched right right away! Same price I was paying for liability I’m now paying for full coverage! Yay me! Thank You Jake Bobbie Bobzien"
We responded:
"Thank you so much Bobbie! We try to make the process as easy as possible, our job is to make this enjoyable, not cumbersome. We’re happy to hear you had a great experience. Welcome aboard! "
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Maggie Szot

March 26, 2025

5  out of  5
rating by Maggie Szot
"I had a fantastic experience working with Jake from State Farm! From the moment I reached out, he was incredibly helpful and patient in guiding me through the process of getting car insurance. Jake took the time to explain all the coverage options and answered every question I had, making sure I understood everything. His friendly, professional attitude made the whole experience smooth and stress-free. I truly appreciate how he went above and beyond to make sure I got the best policy for my needs. If you're looking for great customer service and a reliable insurance agent, I highly recommend Jake from State Farm!"
We responded:
"Wow, what an amazing review! Thank you Maggie, we appreciate you so much and look forward to working with you 🙂"
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Vitochka Uk

March 18, 2025

5  out of  5
rating by Vitochka Uk
"Great experience with Yuriy, he was attentive , patient in explaining the easy switching procedure from one insurance to another, went over all the details."
We responded:
"Thank you so much! Yurii loves what he does and I’m glad you were able have that experience! Welcome aboard! "
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Oleksandra Makovetska

February 27, 2025

5  out of  5
rating by Oleksandra Makovetska
"Чудовий сервіс, Максим відповідає дуже швидко і без жодних проблем. Задоволений співпрацею"
We responded:
"Дякую Олександра 🙏🏼❤️"
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Jennifer Roman

February 21, 2025

5  out of  5
rating by Jennifer Roman
"I am a new client with State Farm and my experience was super fantastic thanks to YURII!!!! He provided excellent professional customer service! He answered all of my questions, and broke down in details my insurance coverages. 5/5 will definitely recommend this agency! Thanks again to Yurii!"
We responded:
"Thank you SO much for such an amazing review, this means a lot to our team. We’re so glad you’re a part of our agency now! "
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Luis Henriquez

February 20, 2025

5  out of  5
rating by Luis Henriquez
"Excellent people very polite to answer your questions, they have the best coverage, I live in McHenry but I prefer to get them with them, they give you the best prices I go to Jake he’s good boy"
We responded:
"Thank you Luis! We appreciate your business and happy you chose to stay with our office, we will make sure to provide the best service anytime you call! "
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Frank Palmisano

February 18, 2025

5  out of  5
rating by Frank Palmisano
"Just changed insurance to State Farm from Progressive. Jake Leetch was instrumental in helping me make the change. He was thorough, professional, and efficient in explaining my options. He treated me with courtesy and respect and I at no time felt pressured into making any decisions. I would highly recommend Jake to anyone considering saving money on their car and home policies. I will be saving almost $450 per year for the same coverage with a few improved elements."
We responded:
"Thank you Frank! Jake is amazing at his role, we’re glad you got to see that for yourself. Welcome aboard! "
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Mariya Steno

February 18, 2025

5  out of  5
rating by Mariya Steno
"Excellent service from Maks with all my needs very professional and courteous."
We responded:
"Thank you Mariya! We appreciate your business 🙂"
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cheesehead diecast

February 17, 2025

5  out of  5
rating by cheesehead diecast
"An absolute joy to work with. He broke down in detail My insurance and made it easier for me to understand. Thank you very much."
We responded:
"Thank you so much! We love what we do, and we’re happy you appreciated our service! We are glad you’re our customer 🙂"
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Jeremy Clorfene

February 16, 2025

5  out of  5
rating by Jeremy Clorfene
"Maks and his team, Jake, Our totally professional, trustworthy, and dedicated to customer service. I would recommend them without hesitation. Jeremy C"
We responded:
"Jeremy thank you so much! This means a lot, I appreciate you taking the time to leave a review. You’ve been with our office for as long as we’ve been open and you’ve been an absolute pleasure to work with the entire time! "
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Vasyl Makovetskyi

February 15, 2025

5  out of  5
rating by Vasyl Makovetskyi
"Дуже задоволені співпрацею з State Farm insurance . Працівники чемні, швидко реагують , детально консультують. Відчуваємо себе захищеними."
We responded:
"Дякую Василь 🤝🏻 ми дуже раді мати таких добрих клієнтів "
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Loretta Withington

February 14, 2025

5  out of  5
rating by Loretta Withington
"Very polite. Great phone manners. Information was straight up good 👍. He saved my husband and I quite a bit. Great job."
We responded:
"Thank you so much Loretta! We appreciate you taking the time to leave our office a review. Welcome to our Agency! "
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Teig Prickett

February 14, 2025

5  out of  5
rating by Teig Prickett
"I have used Progressive for last 8 years and they have been great, but after talking to Jake from StateFarm, I was able to save a significant amount of money with better coverage. He explained everything to me in detail and answered all my questions and concerns. Hope to build a solid relationship with State Farm in the years to come."
We responded:
"Wow, what an amazing review Teig, thank you so much! Jake is a vital part of our office, we’re happy that he had the opportunity to welcome you aboard. Cheers to a long lasting partnership! "